Manage Account

​A Universal Project 365 Subscription account gives you access to services such as Advanced Viewer or Complete Editor on all devices and platforms. We ask just a valid email address and password during sign up in order to keep your account secure and make sure you have a great experience, no matter which device or platform you use.

You have the possibility to ma​​nage your Universal Project 365 Subscription account and find related information about your account and the subscription associated with your account. To manage your account, you will first need to sign in into your Universal Projects Subscription account.

To access the Manage Account functionality, perform the following steps:

      1. Open an application, such as Project Plan or Project Viewer.    

      2. In the upper right corner of the app's window, click Sign In. (If you see a name instead of Sign In, it means you're already signed in to the app.)


      Besides this, you can also Sign In from the File menu. To this end, select File and in the backstage menu, press on Account. Then click on Sign In button.



       3. Once you've done this, a Sign In dialog will be displayed, which requires you to specify a valid email address and a password, necessary to sign in with your Universal Projects Subscription account. In case you don't have yet a Universal Projects Subscription account, press on Sign Up to create a new account.


        4. After you signed in into your account, head to the upper right corner of the app's window, press on the arrow and select Manage Account.


      Besides this, you can access the Manage Account option from the File menu. To this end, select File and in the backstage menu, press on Account. Then under User Information, click on Manage Account button.  



      5. You will be directed to a webpage, where you must enter your email address and password, and after signing in, an Account Information webpage will be displayed. The Account Information webpage shows various information regarding your subscription such as: type of subscription (either for Advanced Viewer or Complete Editor), subscription status (indicating if your subscription is active or has expired), and the start and end date for your subscription. Besides this, you have the possibility to renew your subscription by pressing on the Renew button.


       In case you started a trial, but not yet purchased a subscription, the Subscription type will end with "Trial".


      In case you signed up for ​a Universal Projects Subscription account, but have not started a trial or purchased a subscription using this account, the following information will appear in the Account Information webpage: